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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Crocker

November 9, 2025

5  out of  5
rating by Linda Crocker
"We recently needed repairs to my car due to an encounter with our garage door! Thanks to LaToya Rosson at Taylor Beruman State Farm for helping us find our way through the coverage maze and choosing the right collision repair shop! LaToya was instrumental in making certain my car was cared for during my time out of state and that my rental was covered appropriately. I cannot say enough about this energetic, knowledgeable, professional woman. My time away was made less stressful because she handled the stress in my absence and kept me informed. LaToya Rosson is truly an asset to State Farm and their clients."
We responded:
"Linda, thank you for your kind words. We try our best to serve our customers with compassion and empathy. We truly value Hunter and her commitment to our values. "
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Scott Finley

November 1, 2025

5  out of  5
rating by Scott Finley
"Latoya at State Farm was so attentive and helpful. She went above and beyond to help make sure we did not have a lapse in our home insurance coverage following a mess up on our part. She was easy to get ahold of and very pleasant. Very pleased with our switch to State Farm."
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Taylor Brent

September 22, 2025

5  out of  5
rating by Taylor Brent
"LaToya has helped me through so many insurance questions! So glad she is there to ensure all my policies are handled correctly!"
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Karen Christie

September 11, 2025

5  out of  5
rating by Karen Christie
"Latoya the office manager at Tyler Berumen State Farm is just phenomenal! She is so knowledgeable, a hard worker and just plain nice person! If you someone to take good care of you see Latoya at State Farm! Just the best!"
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Shelesa Armstrong

September 11, 2025

5  out of  5
rating by Shelesa Armstrong
"LaYoya at State Farm in Tyler Tx was so gracious and helpful with my car rental today she went above and beyond to help. Thank you LaToya"
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Nathan Davis

August 22, 2025

5  out of  5
rating by Nathan Davis
"Nothing but professional and speedy assistance when dealing with State Farm. I am very pleased with the services ."
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Kaitlyn Chambers

August 20, 2025

5  out of  5
rating by Kaitlyn Chambers
"Michael was SO patient and whatever you pay him he deserves more. He made everything super simple and was great at reminding me but not being a pester. Being in the insurance industry myself I can always tell a great sales person from a bad one, and Michael is one of the greats."
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jessica jaralillo

August 14, 2025

5  out of  5
rating by jessica jaralillo
"Great customer service! Michael went above and beyond to make sure I got the best rate possible while ensuring my policy included everything I needed. He took the time to explain all the details thoroughly, which I really appreciated. I will definitely recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Becky Nolen

July 31, 2025

2  out of  5
rating by Becky Nolen
"***EDITED FROM 5 STARS*** 9 months ago Taylor and his team were amazing. They communicated very well and helped me with every and any issue I had. I am not sure what has happened lately, but this office has gone downhill fast. I had issues with my renter's insurance "cancelling" because I moved, and they sent a cancellation letter to the wrong address. I also had issues with life insurance and several of my friends have had issues getting in contact with anyone at the office. At this point it seems easier to deal with the 1-800 people over this office. The only upside I've found is that their team member Mike seems to still at least want to help. Other than that, I would not recommend this office for your business."
We responded:
"Hi Becky, We appreciate your previous kind words about our team and are truly sorry to hear your recent experience didn't meet your expectations. We take all feedback seriously and always strive to improve where we can. However, we're also aware of the potential conflict of interest, as your feedback comes shortly after the departure of a former team member with whom you have a personal relationship. While we respect your right to share your perspective, we want to assure others reading this that our commitment to providing excellent service to every client remains unchanged. If there were specific issues with insurance communications or follow-ups, we'd be happy to look into them directly. Please feel free to reach out to us so we can resolve any outstanding matters. - Taylor and Team"
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vintagefire 77

July 29, 2025

5  out of  5
rating by vintagefire 77
"Super helpful and super friendly. I would 100% recommend for anyone. They've been so helpful since day 1."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joseph Banas

July 11, 2025

5  out of  5
rating by Joseph Banas
"Outstanding personal service done quickly! Michael Platt made sure I got the best possible rates on my auto insurance, while also ensuring all my insurance needs were correctly met. He throughly explained everything so that nothing was overlooked! I loved working with the family at Tyler Berumen’s office and I’m glad to switch to State Farm after over twenty years with my previous insurance company. Thank you!"
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Ashley Johnson

June 30, 2025

5  out of  5
rating by Ashley Johnson
"Michael was a great help! He was very timely and great service."
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Priyal Patel

June 26, 2025

5  out of  5
rating by Priyal Patel
"State Farm has been a part of my family for quite a few years and we love using their services. Yesterday LaToya went above and beyond for me and I couldn’t thank her enough. Thanks LaToya!"
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Ashley Ramirez

June 20, 2025

5  out of  5
rating by Ashley Ramirez
"Quick and Easy! LaToya is fabulous!"
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ANN Hoover

June 17, 2025

5  out of  5
rating by ANN Hoover
"Taylor and Michael did a great job getting us better insurance coverage AND saving us $600 a year!"
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Margaret Baba

June 12, 2025

5  out of  5
rating by Margaret Baba
"Great quote! Michael really helped me out!"
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Umoru Abu

June 11, 2025

5  out of  5
rating by Umoru Abu
"Michael has been very helpful since the first phone call until now, I’m happy to be apart of Starr farm because of him. He’s so great I got my mom to sign up and she lives in another city 😎"
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ryan fowler

June 10, 2025

5  out of  5
rating by ryan fowler
"Latoya has helped me out several times now and I absolutely appreciate her. Her attention to detail and caring sincerity are above reproach. Thank you for all that you do for others and myself."
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Marci Isaacson

June 10, 2025

5  out of  5
rating by Marci Isaacson
"My husband and I decided to stay with State Farm at this location specifically because of LaToya! Her attention to detail and willingness to go out of her way to make us comfortable with our choices in insurance, was amazing. She is both knowledgeable and gracious with all of her help. Buying home and auto insurance is an overwhelming process that she made us both feel very comfortable with. Thank you LaToya! We both appreciate you!"
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Randal Gilbert

May 30, 2025

5  out of  5
rating by Randal Gilbert
"LaToya was great! Very friendly and professional. A+"
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Harriet Gilbert

May 30, 2025

5  out of  5
rating by Harriet Gilbert
"LaToya made a bad situation painless. She is very calm and efficient. I give her a 10"
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Nicole King

May 28, 2025

5  out of  5
rating by Nicole King
"I have had such a great experience with Latoya, Michael and Kailyn. They have gone above and beyond in making sure I got the best insurance quote. I can’t say enough good things about them and my experience!"
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Melissa Strait

May 14, 2025

5  out of  5
rating by Melissa Strait
"LaToya is a pleasure to deal with. She brought my paperwork to my office when her computer and email were down. Thank you."
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Ed Graves

May 7, 2025

5  out of  5
rating by Ed Graves
"Latoya was a huge help. Very personable and efficient!"
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seymore stuff

May 1, 2025

5  out of  5
rating by seymore stuff
"Latoya has gone above and beyond repeatedly with a very difficult claim. Everyone in the office is always pleasant and professional."